FAQ

UpSkill is a digital training platform that empowers people through engaging, expert led training.

UpSkill, is brought to you by The Compliance Company. Our About Us page has more information about The Compliance Company and the creation of UpSkill.

All courses are created in-house by our production team.

We have grouped our courses together into bundles specific for each position within a business. More information on our bundles can be found on our Options & Pricing page.

You can buy individual courses, bundles, or a subscription. Our Options & Pricing page sets out the different options that are available.

We haven’t created a bundle for persons in a Compliance, Risk & Audit position because it is more cost effective for these persons to subscribe to UpSkill.

Yes. All our courses have assessments.

Yes. All our courses are accompanied by a certificate which is stored in UpSkill or can be downloaded.

Yes. Our courses count towards your continuing professional development.

Yes. We frequently review and update our content to ensure that it reflects regulatory changes and guidance, as well as prevailing views. We also offer quarterly updates as part of our bundles and subscription.

Our experts are listed on our Experts page.

If you are an expert in your field and would like to enquire about creating courses and distributing them via UpSkill, please contact us.

All courses have unlimited access for 12 months.

All courses will automatically expire after 12 months. If you have a subscription, the subscription will automatically renew. To cancel a subscription, you will need to give us 30 days’ notice prior to your subscription renewing.

Our learning options and pricing can be found here. If you’re unsure on what courses to pick or if you have any questions you can contact us here.

We can give you access to our content and our assessments via your own learning management system.

To be eligible for this service, you must spend more than $6,000 in a single purchase. Please contact us to discuss this option.

Seat Manager’s play a key role in overseeing users on our platform. They can add or remove users and can generate various reports. If you are a Seat Manager and haven’t received our Seat Manager Guide, please feel free to contact us and we will send one to you.

The Seat Manager can run a variety of reports through UpSkill including, but not limited to, user progress reports and reports on the performance of users in relation to the competency assessments. Seat Manager’s can also develop custom reports and can also schedule reporting based on their own requirements.

Information on our pricing is contained on our Options & Pricing page.

All courses, bundles and subscriptions are payable up front. If you spend more than $6,000 in a single purchase, you can opt to pay monthly.

You can pay using credit card or by bank transfer.

Yes, all our prices are inclusive of GST.

FAQ.

About.

What is UpSkill?

Who created UpSkill?

Content.

Who creates the courses on UpSkill?

How do I know who should complete the different courses?

What options do I have to buy courses?

How come there is no bundle for Compliance, Risk & Audit positions?

Do all courses have assessments?

Do I get certificates for completing a course?

Do the courses count towards CPD?

Is your content regularly updated?

Experts.

Who are your experts?

How do I become an expert?

Access.

How long do I have access to trainings for?

How do I can cancel?

How do I sign up?

What happens if I have my own LMS?

UpSkill functionality.

What is the role of the Seat Manager?

What reporting is available on UpSkill?

Pricing.

How much does UpSkill cost?

Do I have to pay upfront, or can I pay monthly?

How do I pay for courses?

Are your prices inclusive of GST?